The Swiss-based company said the opening of the Semenyih service center marks another milestone for Sulzer’s operations in Asia-Pacific. With some 20 service centers in the region, Sulzer said it continues to localize, delivering global experience to customers doorsteps.
Important local industries in the Semenyih region include oil and gas, power generation and water, the company said. The 850 sq. m purpose-built service center has been designed to deliver efficient services that improve reliability and performance, according to Sulzer.
“We have a reputation for delivering round-the-clock maintenance support where it is needed and using cutting-edge technology to minimize downtime for our customers,” said Simon Roberts, head of Pump Services, South-East Asia, for Sulzer. “Now, all of this is available throughout Malaysia. The new service center offers specialist services as well as conventional engineering services including dynamic balancing, condition monitoring and root cause analysis.”
Sulzer said the range of services is especially suited to supporting power generation, the expanding petrochemical industry as well as both onshore and offshore oil & gas installations. As part of Sulzer's global service center network, the Semenyih facility can access other specialist services such as high-speed balancing and high-voltage coil manufacturing.
To enhance the customer experience, the new service center will also retain experienced field service engineers to support with on-site installation and commissioning as well as fault-finding and condition monitoring.
Customers in Malaysia can now take advantage of Sulzer’s expertise and ensure their rotating equipment is optimized for efficiency and reliability.
Sulzer, headquartered in Winterthur, Switzerland, specializes in pumping solutions, services for rotating equipment, and separation, mixing, and application technology. Sulzer serves customers around the world through a network of over 180 production and service sites, and it has a strong footprint in emerging markets.